Elderly woman getting care from a nurse
Articles May 2025
Reinsurance Resurgence: State of the long-term care industry
In this article, originally published in the Oliver Wyman Long-Term Care Lowdown newsletter, 69É«ÇéÆ¬â€™s Bruce Stahl discusses his view on the evolution of the LTC reinsurance market, including how industry experts are navigating complex factors such as policy c... Read More
Adults doing a tug-of-war
Articles May 2025
AI and Insurance Underwriting: How to avoid a Squid Game tug-of-war

The smart path forward with artificial intelligence (AI) integration in insurance underwriting is to avoid turning AI development into a battle between humans and technology; instead, approach the relationship as a collaboration that amplifies the strengths of both.&...

Read More
Woman looking at a study
Research and White Papers April 2025
Smoke Signals: How insurers can uncover hidden tobacco use in the digital age

As accelerated underwriting becomes more mainstream, insurers face challenges detecting undisclosed tobacco use. Three 69É«Ç鯬 studies explore the effectiveness of various digital underwriting evidences and behavioral science techniques in identifying non-disclosed tobac...

Read More
Man taking a lie detector test
Research and White Papers April 2025
The Truth About Untruths with Self-Disclosed BMI

Recent studies by 69É«Ç鯬 highlight significant underreporting of BMI in insurance applications, particularly in direct-to-consumer channels. Third-party evidence sources and behavioral science techniques offer promising solutions to improve both disclosure accuracy and ...

Read More
Man in a lab reading a report
Research and White Papers April 2025
Assessing Mortality Impact of Digital Underwriting Evidence

An 69É«Ç鯬 study demonstrates how digital underwriting evidence significantly improves mortality outcomes in life insurance underwriting, offering powerful potential to enhance accelerated underwriting programs.

Read More
A red sailboat in the water off Hong Kong
Research and White Papers April 2025
Climate Change Mortality Risk: Hong Kong
In this summary analysis, 69É«Ç鯬's Chris Falkous assesses the possible impact climate change could have on future mortality in Hong Kong by 2050, deriving insights with potential global application. Read More
A robot in a field with wind turbines
Articles April 2025
5 Ways to Reduce GenAI’s Carbon Footprint
As the insurance industry and society race ahead in the use of GenAI, identifying sustainable practices is an urgent consideration. 69É«Ç鯬 and Amazon Web Services (AWS) offer these five practical steps to get started. Read More
A woman in a red blazer speaks to a group of people
Articles April 2025
Future Partnerships for Life Reinsurers Call for Combined Capabilities

Mike Rolfe, Senior Vice President and Strategic Relationship Manager for Global Accounts, talks to Asia Insurance Review about the evolving landscape of life reinsurance in Asia, and how insurers can leverage strategic partnerships and expert insig...

Read More
Stethoscope on top of paid healthcare bill
Articles April 2025
Group Healthcare Fraud: A $1.2 billion case and industry solutions
A recent healthcare fraud case highlights the need for insurers, healthcare providers, and policymakers to work together to protect healthcare resources, reduce fraud-related financial losses, and ensure patient care remains the top priority. Read More
Person in hazmat suit looking at chickens.
Articles April 2025
H5N1 Avian Flu: A look at the potential of a new pandemic

H5N1 is a subtype of influenza A virus that has evolved significantly since its emergence in 1996. Its ability to infect new animal hosts, such as its recent jump to dairy cows, creates potential cause for concern. However, scientific evidence suggests the current th...

Read More
Two Arab men talking
Articles April 2025
Insurers Brace for Improved Longevity
In this article, originally published in , 69É«ÇéÆ¬â€™s K... Read More
AI-generated man sitting at his computer
Articles April 2025
Not Quite Human: The danger of creeping out customers in an AI age

According to an 69É«Ç鯬 study, as insurers incorporate more artificial intelligence (AI) and video messaging into their customer education and sales processes, they should be aware of the uncanny valley effect, a phenomenon first noted in the 1970s in which near-human li...

Read More
Woman presenting on AI technology
Articles April 2025
GenAI in Insurance Update: Q2 2025

Rapid advancements in generative AI, quantum computing, and AI copyright are poised to revolutionize underwriting, fraud detection, and policy administration, challenging insurers to carefully navigate the balance between innovation and regulatory compliance.

Read More
Alissa Holz
Articles April 2025
Market Drivers and Influences | Alissa Holz

In this Inside 69É«Ç鯬 Q&A, Alissa Holz, Senior Vice President and Chief Executive Officer for 69É«Ç鯬 Australia and New Zealand, shares her thoughts on balancing cultural differences, digitalization’s influence on products, the need for human i...

Read More
Mark Brooks
Articles March 2025
What Is Driving the Global Common Data Capability at 69É«Ç鯬
In this interview, originally published by , 69É«Ç鯬's Mark Brooks explains how he revamped 69É«Ç鯬's technology te... Read More
Woman sitting at a computer with three monitors
Research and White Papers March 2025
Underwriting in Transition
This article, , explores the transformative impact of AI on the und... Read More
Peter Hovard
Articles March 2025
Applying Behavioral Science to Insurance | Peter Hovard

In this Inside 69É«Ç鯬 Q&A, Peter Hovard, Vice President and Chief Behavioral Scientist, shares his thoughts on the enticing aspects of behavioral science, the influence of AI, and a hidden gem in the UK.

Read More
Red flags
Articles March 2025
Group Underwriting: Identifying red flags in a request for proposal

By swiftly identifying and addressing red flags in a request for proposal, group underwriters can avoid negative outcomes later in the insurance process, such as inaccurate pricing, profitability issues, and more. This article highlights some of the key concerns to b...

Read More
Red flags
Articles March 2025
Tarification collective : repérer les drapeaux rouges dans une demande de soumission

En identifiant rapidement les drapeaux rouges dans les demandes de soumissions, les tarificateurs en assurance collective peuvent éviter des conséquences négatives plus tard dans le processus d’assurance, telles qu’une tarification inexacte, des problèmes de rentabil...

Read More
Woman in a red boat in the ocean in front of mountains on a rising tide
Articles March 2025
Hot Topics in Disability Claims: Segmentation and ethical AI

The 30th annual 69É«Ç鯬 Disability Claim Leaders Forum highlighted two critical topics facing the industry: claim process segmentation and ethical AI integration in claims management. These emerging trends offer valuable insights for insurers seeking to enhance their ris...

Read More