TB: How can insurers evolve to meet this moment?
BR: Insurers must embrace their roles as educators and advocates. That means partnering with influencers to leverage the education and training insurers can provide, enabling influencers to gain accurate product knowledge and insight, training employees to serve as financial literacy ambassadors, and using AI to deliver personalized learning. Don鈥檛 get me wrong: There is still a need for traditional education.
From agents and advisors to financial literacy community programs, insurers should invest in innovative and interactive programing for individuals that incentivizes attendance and follow-up purchasing activities.
Fidelity鈥檚 FinEd Champion Program is a great example of empowering employees to bring financial education into schools and communities. Insurers can also simplify product offerings and make annuities more accessible.
TB: What role does policy play in solving the lifetime income crisis?
BR: Policy is critical. Automatic IRA enrollment and pooled employer plans (PEPs) are expanding access, but innovation must continue to address the need for cost-effective and advantageous solutions for gig workers and those without employer-sponsored plans. Flexible contribution models, tax incentives for deferred annuities, and better integration of retirement products into everyday financial tools could help close the gap.
The SECURE Act has expanded opportunities for annuities in 401(k) plans, but cost, portability, and complexity barriers remain. Insurtech and middleware platforms are helping to address these barriers through digital comparison and management tools.
My own organization, TAI, exists to make reinsurance administration faster, easier, and more efficient. By streamlining the operational backbone of life and annuity products, TAI helps insurers scale these innovative lifetime income solutions. It鈥檚 all about enabling our clients to empower their current and future customers to achieve financial security in retirement.
TB: What about product innovation? Are we seeing new types of annuity products emerge?
BR: Yes. Insurers, reinsurers, fund managers, and recordkeepers are working collaboratively to design solutions that increase access and desirability. Addressing the various barriers to entry that individuals face is key to driving adoption. We鈥檙e seeing increased design of fee-based and non-commission annuities that address the cost barriers to entry many individuals face. Target date funds (TDFs) with embedded annuities also offer professionally managed solutions that distribute regular income while gradually drawing down assets.
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